SAMPLES
Not ready to commit? Totally fair. If you're hesitant to blind buy (no judgment here), samples are available via Ajevie. It's the best way to find out what clicks with your skin and nose—especially if you're prone to sensitivities. Preferences and reactions are deeply personal, so sampling is highly recommended before full-sizing.
TURNAROUND TIME
Turnaround time = the window between when you place your order and when it leaves my hands for the post office.
That timeframe is always posted in the site banner and updated as needed.
If your order is still within that window, please—with love and caffeine—hold off on emailing me for a status update. This is a one-person operation. I hand-blend, bottle, label, pack, and ship everything myself (aside from the concentrates, which are made in large batches ahead of time to give them time to mature).
Thanks for your patience—it means the world.
REFUNDS, CHANGES & ORDER CANCELLATIONS
Short version: nope.
Hexennacht does not accept refunds, exchanges, changes, or cancellations. Orders are often in progress soon after they're placed, and that means time, materials, and non-refundable costs on my end.
Please choose carefully. If you're unsure about a scent, order a sample first via Ajevie. It's there to help you avoid heartbreak (and waste).
U.S. SHIPPING
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Most orders under 16 oz ship via USPS Ground Advantage.
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Orders over 16 oz ship via USPS Priority Mail (unless they contain perfumer's alcohol, in which case they ship via USPS Ground Advantage)
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Orders with alcohol-based perfumes may ship via UPS Ground, depending on what’s inside and where it’s going.
You'll receive a tracking number when your package ships.
If USPS loses it... I'm sorry. I really am. But I don’t offer refunds or replacements for lost mail.
INTERNATIONAL SHIPPING
Currently, I do not ship to Europe due to VAT/Brexit messiness.
For other destinations: shipping is calculated after your order is weighed and a label is printed. Any overage? Gladly refunded.
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International orders go out via USPS First Class International.
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I do not replace or refund orders lost in transit or seized by customs.
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Tracking will be sent once your package is on the move.
Buyers are responsible for any customs duties or import taxes in their own country. I can’t keep up with the rules in every region (and they change often).
And yes, just to be clear: I will never mark an item as a “gift” unless it actually is one. From me. Please don’t ask me to commit mail fraud. 🙃
Orders ship to the address you provide. If it's wrong and the package disappears, I can’t replace it—unless the error was mine, or the package boomerangs back to me.
DISCLAIMER
All products are for external use only.
Avoid eyes, mucous membranes, and broken skin (obviously). Always do a patch test before diving in—especially if you have sensitive skin or known allergies.
By purchasing, you agree that Hexennacht is not responsible for any skin reactions, sensitivities, or other less-than-fun effects that might occur.
All Hexennacht fragrances are handmade in small batches. Some are fully natural, some are built entirely from aroma molecules, and many are a blend of both—depending on the formula.
Synthetics are used where appropriate for safety, stability, ethical reasons, or simply because nature doesn’t always offer a direct equivalent. Naturals are used where they make sense, are safe, and can be sourced responsibly.
They're not medicine, and I’m not making any medical claims. These products have not been evaluated by the FDA, and they’re not intended to treat, cure, or diagnose anything.
If you're pregnant, nursing, or under medical supervision, talk to your doctor before use.